Privacy Policy - Melisports Nigeria

Effective Date: 20 - 04 - 2023 Melisports ("we," "us," or "our") is committed to protecting your privacy when using our e-commerce platform and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information within Nigeria. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect:

• a. Personal Information: We may collect personal information, such as your name, email address, phone number, shipping address, billing address, and payment details when you create an account, place an order, or interact with our website.
• b. Automatically Collected Information: We may automatically collect certain information about your device, browsing actions, and patterns, including your IP address, browser type, referring/exit pages, and operating system. This information is used for analytical purposes and to improve our website's functionality and user experience.
• c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with our website. This helps us personalize your experience, analyze trends, and optimize our website's performance.

Use of Information:

• a. We may use the collected information to: Process and fulfill your orders Provide customer support and respond to inquiries Personalize your experience and recommend products or offers Improve our website, products, and services Communicate with you regarding your orders, updates, and promotional offers Prevent fraudulent activities and enhance the security of our website Comply with legal obligations and enforce our Terms of Service Disclosure of Information:
• a. We may share your personal information with third parties in the following circumstances: Service Providers: We may engage trusted third-party service providers to assist with order processing, payment processing, shipping, and other necessary business operations. These providers are obligated to keep your information confidential and only use it for specified purposes. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred to the acquiring entity.
• b. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security:

• a. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
• b. However, please note that no method of transmission or storage over the Internet is completely secure. We cannot guarantee the absolute security of your information.

Your Rights and Choices:

• a. You have the right to access, correct, update, or delete your personal information. You can do so by logging into your account or contacting our customer support team.
• b. You can opt out of receiving promotional emails by following the instructions provided in the email or by contacting us directly.
• c. You may choose to disable cookies or adjust your browser settings to restrict the collection of certain information. However, please note that this may affect the functionality and user experience of our website.

Children's Privacy:

• a. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take appropriate steps to delete it.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Protection Officer at [contact email or address]. By using our website or providing us with your personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Melisports is committed to protecting your privacy and ensuring the security of your personal information. Thank you for entrusting us with your business.